Privacy Policy

Last updated: March 7, 2026

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (email address, password)
  • Payment information (processed securely through Stripe)
  • Generated SVG designs and associated metadata
  • Usage data and preferences
  • Third-party platform credentials and tokens when you connect external services (such as Etsy and Pinterest) to your SVGenie account
  • Listing data from your connected Etsy shop, limited to listings created through SVGenie
  • Pinterest account identifiers, board information, and pin metadata for pins created through SVGenie

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your transactions and manage your account
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Generate and store your SVG designs
  • Create and publish Etsy listings on your behalf using your connected Etsy account
  • Create Pinterest pins on your behalf using your connected Pinterest account, based on listings you have reviewed and approved
  • Synchronize data between your connected third-party platforms as part of our service functionality (for example, using an Etsy listing's title, description, and images to create a Pinterest pin)

3. Data Storage and Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. Your data is stored securely and encrypted both in transit and at rest.

Your SVG designs are stored in our secure cloud storage and are only accessible by you through your account.

Third-party authentication tokens (such as Etsy and Pinterest OAuth tokens) are encrypted at rest using industry-standard encryption (AES-256) and are stored separately from other account data. These tokens are only decrypted at the moment they are needed to make authorized API calls on your behalf.

4. Data Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in our operations (e.g., payment processing via Stripe)
  • Legal authorities when required by law
  • Other parties with your explicit consent

Third-party platform data transmission: When you connect your Etsy or Pinterest account and use our integration features, we transmit data to those platforms on your behalf as part of the core service functionality. This includes:

  • Sending listing data (titles, descriptions, images, pricing) to Etsy to create shop listings
  • Sending pin data (titles, descriptions, images, destination links) to Pinterest to create pins on your boards

This data transmission is initiated by you when you approve and confirm each action. We do not share, sell, or provide your data to these platforms for any purpose other than performing the actions you have explicitly requested.

5. Third-Party Platforms and Their Policies

When you connect external services to SVGenie, your use of those services is also governed by their own terms and privacy policies:

We encourage you to review these policies. SVGenie is not responsible for the privacy practices of third-party platforms.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications
  • Disconnect any third-party platform from your SVGenie account at any time, which will revoke our ability to act on your behalf on that platform and delete the associated tokens from our systems

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Data Retention

  • Account data is retained for as long as your account is active.
  • Third-party OAuth tokens are retained for as long as the connection is active. When you disconnect a third-party platform, the associated tokens are deleted immediately.
  • Generated SVG designs and listing data are retained for as long as your account is active, unless you request earlier deletion.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. For material changes, we will notify you via email or through a prominent notice on our platform.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at our contact page.